Onsite Deskside Services
Our comprehensive onsite deskside support services are designed to provide businesses with immediate, expert assistance where and when it’s needed most. Our skilled and security cleared technicians are deployed directly to your location to deliver hands-on support for a wide range of end-user devices and IT infrastructure, minimising downtime and ensuring smooth day-to-day operations.
Whether you require ongoing staffing, scheduled visits, or emergency dispatches, we deliver dependable onsite IT support tailored to your business needs.
Fully Trained technicians Diagnose everything from screen replacements, keyboard repairs, battery swaps, and hard drive replacements.
Device Refresh A structured, end-to-end solution for upgrading user devices. The service includes scheduling individual appointments, managing the overall rollout through dedicated project coordination, deploying new laptops, and collecting old devices for secure data wipe and environmentally responsible recycling or disposal.
Smart Hands Capabilities Serving as the onsite extension of your remote IT team. This includes performing physical tasks such as network equipment installation, device swaps, hardware moves, cable management, and hardware inspections. Our technicians follow your team’s instructions closely, ensuring precise execution of tasks like server reboots, rack installations, and troubleshooting of connectivity issues, all while maintaining clear communication and detailed reporting.
